Monday, January 23, 2006

iPhrase - Unlock the value of your information IBM has acquired iPhrase Technologies to accelerate its ability to get the right information to the right people at the right time, a key element of achieving Information on Demand. Business accelerates when customers, partners, and employees can quickly and precisely find the information needed -- no more, no less -- shrinking the gap between information need and business action. With this acquisition, IBM is establishing a new level of customer value for discovering and delivering actionable information.

iPhrase understands that the fast track to online profitability lies in your ability to provide your customer with the right experiences at the right time.

You need an online solution that adapts to your users’ requests and behavior and delivers exceptional experiences.

iPhrase — the only provider of “adaptive search” — offers a suite of solutions that deliver the online experiences your customers want and the real business results you need.

The award-winning OneStep Platform and Solution Suite allows users to efficiently make purchases, find answers, and solve problems without expert assistance. This powerful combination offers your business measurable results within weeks — not months:

* Accelerate ROI with solutions that grow revenue and reduce costs by increasing conversion, improving loyalty, reducing both calls and email, and speeding resolution time.
* Optimize the user experience by successfully guiding people to the most relevant information with unique insight into the intent of user requests, based on a true understanding of their expressed needs and prior behavior.
* Extend current investments in CRM, Enterprise Portals, and Content Management with the plug-and-play OneStep Platform that provides immediate access to information in these applications without expensive programming and data migration efforts.