Tuesday, March 18, 2008

Open Span - SOA for the Desktop - Pioneering "Surface" Integration

www.openspan.com The OpenSpan Platform SOA Desktop Edition accelerates the realization of SOA strategies by enabling the rapid integration of desktop, legacy, virtualized and rich internet applications and the expression of those integrations as web services. As a result, enterprises can SOA-enable more of the enterprise infrastructure faster so that they achieve the intended business benefits of SOA more rapidly.

OpenSpan Studio provides a visual environment for rapidly creating integrations, automations, and new composite applications.

OpenSpan and Microsoft have partnered together to drive a quality customer experience. The Microsoft Customer Care Framework (CCF) 2008 aggregates information from disparate line of business applications into a unified desktop with efficient workflows without requiring replacement of existing systems.

The OpenSpan Platform SOA Desktop Edition allows you to rapidly consume web services within legacy applications or business process automations and, for the first time ever, to service-enable desktop and other legacy applications as well as the business process automations that span these applications. Effectively, the OpenSpan Platform SOA Desktop Edition enables you to more quickly roll out Web services to business users as well as to expose application functionality and business process automations as web services for consumption within SOA environments.

Common uses for the OpenSpan Platform SOA Desktop Edition:

* Integrating a new web service into an existing legacy application – OpenSpan enables you to extend an existing application with web services functionality instead of limiting you to delivering services via web portals or rich internet applications. For example, a legacy CRM application can be extended to call a address verification web service whenever a customer address is entered

* Exposing “closed” legacy application functionality as a web service – service-enable desktop and other legacy applications including host, Windows, Java, PowerBuilder; even DOS or other applications with an available API

* Expose business process automations as a web service – rapidly create automations within an application or across virtually any new or old legacy application and then expose the automations as a web service

* Extend enterprise business process management (BPM) to the desktop – enable enterprise workflows to call a service on a users’ desktop that can span all applications; not just web-based applications. Bridge enterprise BPM workflows and the business users that need to participate

* Support virtualized environments – overcome the hurdle of integrating data between virtualized and non-virtualized applications or between two virtualized applications operating in different virtualized “bubbles” beyond copy-and-paste. Expose functionality from virtualized applications as web services consumable by desktop and other legacy applications

* Sanction peer-to-peer communications – permit client systems to communicate directly with each other by publishing and invoking services. For example, enable a “warm transfer” between a customer service representative and their manager whereby customer data and status is transferred to ensure a smooth transition for the customer